Welcome to LBCC e-Learning Zone

Login Help Page for Students
Return to the Login Page

Help Contents:

Creating an Account | Retrieving a Lost Password
Technical Help | Accessibility | S.I.D.E. Road | Contact Us

Creating an Account

You are eligible to have an LBCC e-Learning Zone account if you are a student enrolled in a Distance Learning course at LBCC that uses LBCC e-Learning Zone. Follow the directions below to create your LBCC e-Learning Zone account. If you have previously created an account and cannot remember your password, you can follow the directions below to receive a new password as well.

To create your LBCC e-Learning Zone account:

From the LBCC e-Learning Zone login page (http://ezone.lbcc.edu/main/login/), follow the "Obtain your password " or "Receive a new password" link under the Student Users heading (they both go to the same page).
Enter your 7-Digit Student ID into the form box labeled Student ID.
Enter the e-mail address that you have on file with People Soft into the form box labeled E-mail. If you do not have an e-mail address on file with People Soft you will have to update your People Soft record and add a valid and current e-mail address to it. For help on on updating your e-mail address in People Soft, view the People Soft Help Files.
Note: If you recently updated your e-mail address in People Soft you will have to wait up to 24 hours for the change to take effect in the LBCC e-Learning Zone system.
Press the Receive New Password button.
If the information you entered matches the record on file with People Soft, and you are enrolled in a Distance Learning course that uses LBCC e-Learning Zone, a randomly generated password will be e-mailed to the e-mail address you entered. You may now use this password along with your Student ID to access your course(s).
Note: it may take a few minutes for the e-mail to arrive in your e-mail box.

If the information you entered does not match the record on file with People Soft, you will be notified of the error. Keep in mind the following things.

If you recently enrolled in the course, you may have to wait up to 24 hours before creating your account.
If you recently changed your e-mail address on file with People Soft, you may have to wait up to 24 hours before creating your account.
The e-mail address entered must be the one that is on file with People Soft for your Student ID.
You must enter all seven digits of your ID (including initial zeros) for it to be recognized correctly.
If you are still having trouble, please contact us.

Retrieving a Lost Password

If you have forgotten your password, you must obtain a new password. To do this, follow the directions above under the Creating an Account heading. The process for obtaining a new password is the same whether you forgot your password or have never received one. Old forgotten passwords cannot be obtained!

Technical Help Section

Using LBCC e-Learning Zone is most easily accomplished using a modern browser. If you are using an older browser, try updating your browser before you try any of these other steps. Modern and recommended browsers include the following:

For Windows Computers:

For Macintosh Computers:

Safari version 1.5 or higher
Mozilla Firefox version 1.5 or higher

If you cannot update your browser, or if you have an updated browser but are still experiencing problems, please continue to read. Using LBCC e-Learning Zone requires certain settings in your browser to be set correctly. This includes the enabling of Frames, Javascript, and Cookies.

Javascript

Check your browser's help section for help enabling javascript in your browser. Enabling javascript is usually done under the content or advanced options setting in your Internet options section.

Cookies

Check your browser's help section for help enabling cookies in your browser. Enabling cookies is usually done under the privacy setting in your Internet options section.

Distance Learning Technical How Tos

This website (http://de.lbcc.edu/dlresources/) has a lot of great resources for those needing help with e-mail, web browsing, file management and other tasks necessary for taking a course online.

Distance Learning Frequently Asked Questions Page

This website (http://de.lbcc.edu/faq/index.htm) answers many questions Distance Learning Students encounter.

Accessibility

LBCC e-Learning Zone has been designed with user accessibility in mind. For additional information or to report an inaccessible portion of portal, please contact the Distance Learning Program Coordinator. If a particular section of a course is inaccessible, please contact your instructor.

S.I.D.E. Road

S.I.D.E. Road is a web based training session that helps students prepare for taking online courses.

Access S.I.D.E. Road Now!

Contact Us

If you have any further questions about accessing your courses on LBCC e-Learning Zone, you may contact the Distance Learning Program Coordinator, Wendi Lopez, at (562) 938-4025 or de@lbcc.edu.